Ftrack

How to use Ftrack in Pype

Login to Ftrack module in Pype tray (best case scenario)

  1. Launch Pype tray if not launched yet

  2. Ftrack login window pop up on start

    • or press login in Ftrack menu to pop up Ftrack login window

    ftrack-login-2

  3. Press Ftrack button Login widget

  4. Web browser opens

  5. Sign in Ftrack if you're requested

ftrack-login-2 6. Message is shown

ftrack-login-3 7. Close message and you're ready to use actions - continue with Application launch


Application launch (best case scenario)

  1. Make sure Pype tray is running and you passed Login to Ftrack guide
  2. Open web browser and go to your studio Ftrack web page (e.g. https://mystudio.ftrackapp.com/)
  3. Locate the task on which you want to run the application
  4. Display actions for the task ftrack-login-3
  5. Select application you want to launch
    • application versions may be grouped to one action in that case press the action to reveal versions to choose (like Maya in the picture)ftrack-login-3
  6. Work

Change Ftrack user

  1. Log out the previous user from Ftrack Web app (skip if new is already logged)

ftrack-login-3 2. Log out the previous user from Ftrack module in tray

ftrack-login-3 3. Follow Login to Ftrack guide


What if...

Ftrack login window didn't pop up and Ftrack menu is not in tray

1. possibility - Pype tray didn't load properly

  • try to restart tray

2. possibility - Ftrack is not set in Pype

  • inform your administrator

Web browser did not open

1. possibility - button was not pressed

  • Try to press again the Ftrack button in Ftrack login window

2. possibility - Ftrack URL is not set or is not right

  • Check Ftrack URL value in Ftrack login window
  • Inform your administrator if URL is incorrect and launch tray again when administrator fix it

3. possibility - Ftrack Web app can't be reached the way Pype use it

  • Enter your Username and API key in Ftrack login window and press Login button

Ftrack action menu is empty

1. possibility - Pype tray is not running

  • launch Pype tray

2. possibility - You didn't go through Login to Ftrack guide

3. possibility - User logged to Ftrack Web is not the same as user logged to Ftrack module in tray

4. possibility - Project don't have set applications

  • ask your Project Manager to check if he set applications for the project